It's here

re: It's here

home1st — Thu, 12 Apr 2007 18:46:01 GMT

i am having trouble downloading msn messanger

it states you do not have permission required to install windows live messenger on this computer contact a person with full permission. ok if i am the only one that uses this laptop how do i do it?

re: It's here

Nick White — Mon, 02 Apr 2007 19:27:37 GMT

Hey jhay88: you're probably thinking of the features offered in Windows Vista Ultimate, about which you can find out more here: http://www.microsoft.com/windows/products/windowsvista/editions/ultimate/default.mspx.

re: It's here

jhay88 — Mon, 02 Apr 2007 18:19:58 GMT

I have a question that I can't find an answer for so maybe you can help me out. Are there any Power Toys availible for Vista like we had for XP??? If not plans for those in the future???

re: It's here

vistaisamac — Thu, 08 Mar 2007 21:44:31 GMT

windows vista is a big waste of money. i hate it. i have wasted 400 dollars on ultimate when i could have got mediacenter for 110. windows copies mac too much. especialy on vista. please for the sake of your money do not nuy vista. but hey you dont have to listen, its just my opinion.!!

re: It's here

Brandon LeBlanc — Mon, 19 Feb 2007 02:13:40 GMT

The process of switching users will get slower depending on the amount of applications you have running when you switch users. I would post your Fast User Switching problems over on Microsoft's Windows Vista Public Newsgroups as I know support folks are looking at issues there:

http://windowshelp.microsoft.com/Windows/en-US/community/default.mspx

In regards to PictureIt Pro 7.0 - I own a copy of this and I installed it on a XP Virtual Image and ran the Windows Vista Upgrade Advisor. The Upgrade Advisor doesn't pick it up as a incompatible application.

However its important to note that PictureIt 7.0 is pretty old and Microsoft no longer supports it.

You can see that Picture It 7.0 left the extended support phase on Dec. 31st, 2005:

http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=Microsoft+Picture+It&Filter=FilterNO

PictureIt has been replaced with the new Microsoft Digital Image Suit:

http://www.microsoft.com/products/imaging/default.mspx.

- Brandon

re: It's here

clay58 — Sun, 18 Feb 2007 01:18:23 GMT

I have Vista Home Premium and I am very satisfied with the OS except for two things. First off, the process of switching users is horribly SLOW. It takes 90 Seconds on average to switch users. This is horrible and worse than XP. What gives with this slow switching time. Also my Microsoft Picture It Pro 7.0 software will not function properly in Vista. I cannot believe Microsoft would not even create a system that will run their own software. I await a response from you Microsoft.

re: It's here

pkarlos_76 — Fri, 16 Feb 2007 18:51:31 GMT

Sighs...looks like my issue is going nowhere Nick, I'l be contacting you shortly.

re: It's here

pkarlos_76 — Wed, 14 Feb 2007 04:09:37 GMT

GS-SSCIA-Fox, my apologies I was a bit snappish that day after getting off the phone with HP, Palm Treo, and Dell Tech support for making sure that they knew I need 64 Bit Device drivers for my 0 to 2 year old products, they were a bit novice in there understanding, and one did not know even what a device driver was.

P.S. I consider my knowledge about computers average, however the novice users look unto me as a genious.......sighs. Although I've been using and playing with computers since the Commodore 64 days, yet I know very little about coding or writting html. I just know how to find and diagnose software and hardware problems. And I'd never do that as a career, I've got very little patience for helping the novice users, I endured 2 years of ISP Call Center Technical Support and I got burned out of my patience. :D

re: It's here

pkarlos_76 — Wed, 14 Feb 2007 04:02:09 GMT

Nick, thanks for your response, I'm waiting for a response still, as my case worker was off sick, I have rescheduled for Wed the 14th for a callback, but I will have to reschedule that as I have to update a certification that has expired on me for work tomorrow. I will let you know, I can provide you the case ID through your private email if you so request it.

re: It's here

GS-SSCIA-Fox — Wed, 14 Feb 2007 03:12:37 GMT

Hey Nick: no, ALT-TAB wasnt it.. im well aware of alt-tab. I could swear I saw this “third view”, as described in my first post. The presenter from Microsoft had nice setup with a few networked PC’s and a bunch of virtual PC’s on one of the computers for various demos. The Vista Launch event was put on by Microsoft so I really don’t think they would demo a third party app that did this. Now he did demo the ultimate extra, DreamScene, which is something we just got today, patch Tuesday…o wait, the dreamscene patch just says it’s a preview. Could a third view like that possibly be another ultimate extra that he demoed that just isn’t available yet?

I’ve searched a bunch of sites with no mention of anything like this so I’m starting to doubt myself on this third view thing… maybe I’m seeing things but I thought I saw it demoed at the event.

re: It's here

GS-SSCIA-Fox — Wed, 14 Feb 2007 02:47:13 GMT

pkarlos_76: My apologies for misreading your post, by simply overlooking “IE 7” in the third line down, your entire post sounds like your having a problem with activating your copy of Windows and you’re trying to go through general support versus Microsoft’s activation hotline.

To clarify myself, I have no knowledge of your technical background and you are very correct that there is a difference between activation and product registration. I work with end users all day long who in some cases are very novice computer users and others are very experienced. Because of this, I have to adapt my terminology to meet the level of the user I am trying to support. The term “registration” was used in this case to keep the terminology consistent with what you had in your post so it doesn’t confuse the person I’m trying to help. One much more common example would be a user calling in and saying he has a problem with his printer and asks if he should bring in the “hard drive” with the printer. So you tell him to bring in the printer with the computer, the big box that everything plugs into. The user responds with “The hard drive right?” ……. Um… “yeah, bring in the hard drive”

LOL, you gotta hand it to me though, if you WERE having trouble with activation, I fired off just about every question needed to help resolve the issue.

re: It's here

Nick White — Tue, 13 Feb 2007 20:22:17 GMT

Hey GS-SSCIA-Fox: it sounds like you're referring to the new view available via ALT-TAB? Give that a try and see if it's what you're thinking of.

With respect to your second question, you can find the video on that other, non-MSN Soapbox video sharing site, by simply searching for "microsoft 'share the pain' video" on Live Search.

re: It's here

Nick White — Tue, 13 Feb 2007 20:16:37 GMT

Hey pkarlos_76: thanks for the notice of this (and for the compliment!) -- I'll do some digging and see if there is an explanation as to why you've had this experience. Also, let me know directly if your issue is not resolved satisfactorily.

re: It's here

pkarlos_76 — Tue, 13 Feb 2007 19:41:50 GMT

BTW keep in mind that registration, activation, and product key are 3 different things. registration is you providing identifying information to MS to say hey I own this product with this product key associated with it, so no one can steal it from you. Activation is the electronic process by which your computers says hey I'm a valid copy of vista, can I legitimize this users copy and generate a valid product key. The product key is virtual item that when provided to MS says hey this user is a legitimate user go ahead and help him. Sorry for the mispelling in my previous post.

re: It's here

pkarlos_76 — Tue, 13 Feb 2007 19:36:41 GMT

No my registration issue has nothing to do with my support issue. You have completely misunderstood my post. Please reread it. I said I encountered this issue as a result of the browser issue which caused me to attempt to get Tech Support and resulted in this product ID not being supported in North America which is generated by the activation key. The install was a fresh Retail Edition 64 bit install on only one computer. Skip the whole thing about the browser and reread the issue I experienced. No errors were experienced, and MS said both keys were valid. if you noticed I said registration worked with the 64 bit edition of the browser, that was not my issue. My issue was in obatining tech support using the product key, which seems to be only valid in the UK.