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What’s up with those ads?

As I did previously, I'm posting this on behalf of my colleague David Webster.

Since my last post here as a guest blogger a few weeks back was to give you some context on the Mojave Experiment, I figured I should do the same for the other little campaign we're running on TV right now. Even if you're not a TV watcher, you probably know the one I'm talking about. It involves Churros, Pleather, Big Top Points and the Conquistador. Oh yeah, there's a Windows logo in there at the end too.

I thought I got a lot of mail when the Mojave spots came out, but I was wrong. Even in an election year (or maybe because we're in an election year), people sure do seem to enjoy debating our marketing.

Between the enthusiastic notes from enthusiasts,  the predictable notes from friends and family, and the even more predictable notes from haters and fanboys, two common questions emerged:

  1. Do you really think these ads will make people want to buy Windows Vista?
  2. Are you getting the reaction you expected/wanted?

Fortunately these are both really easy to answer.  Since I've seen tons of speculation out there (some very literate and interesting, others not so much), I figured it would be a good idea to answer them both here.

You might have seen that in some interviews last week we called these initial TV spots "icebreakers" designed to start a new kind of conversation. That's exactly what they are. Icebreakers. Not the whole campaign. Not even the main part of the campaign. Just the beginning of the campaign. Just as somebody might tell a joke to lighten up a room or get somebody's attention before changing gears, these first ads were designed to tap people on the shoulder and say "Excuse me. We're back and we'd love a few moments of your time".

Will seeing Bill and Jerry enjoy each other's company make people run out and buy a new laptop? Or correct misperceptions some non-users might have about Windows Vista?

Certainly not. We'd be crazy to think they would. That's why we're continuing the Mojave Experiment ads. That's their job.

And they do their job simply by giving people who've never done so an excuse to check out Windows Vista for themselves.

But this campaign, when fully unveiled, will talk about Windows in all its forms. Not just the OS for PCs we happen to be shipping today. In fact, not just an OS. And not just on PCs. Simply put, this campaign isn't about Windows Vista. It's about Windows.

That might not be what some folks were/are expecting. And it might be hard to believe given what you've seen so far.

But remember, we have gone on record saying the broader campaign will "tell the Windows story" and we intend to judge its success on that basis.

In that light I think it's pretty safe to conclude we don't expect the little logo at the end of these spots to do all that work by itself.

Answering question #2 is even easier.

Yes.

When you set out to create advertising, the thing that keeps you up at night is not "Will some people not get it or like it?"

Rather its "Will anyone pay any attention and notice"? I think we can safely check that box. Oscar Wilde's quote on the subject may be overused, but it's good to keep in mind when thinking about marketing products that can get taken for granted in today's crowded media landscape: "The only thing worse than being talked about is not being talked about."

I'm not going to give any more details about how the campaign will evolve over the next couple of weeks, you'll have to stay tuned and see for yourself.

Or you can just listen to what folks are talking about on podcasts, blogs and around water coolers the next day ;-)

In that spirit, here are some of the best Seinfeld-inspired headlines we collected from various news outlets over the last few weeks. We sure made the headline writers' jobs more interesting (even when they got the Windows Vista focus wrong):

  • What's Up With the Ad About Nothing That Has Everyone Talking?
  • Seinfeld Peddles Vista From Milan to Minsk
  • These Churros are making me thirsty
  • You Vista Vista'd Over The Best Part!
  • Seinfeld goes to bat for Microsoft, yada yada yada
  • Is That The Conquistador? They Run Tight.
  • Microsoft talks Seinfeld into wearing the puffy OS
  • Microsoft: Still Master of the Operating System Domain
  • Vista & Seinfeld: Not That There's Anything Wrong with That

Comments

  1. Posted on: September 11, 2008 at 9:38PM  

    If you keep having to expain yourselves and defend  the ad's intent (which you've already had to do with the media to no end), then doesn't that tell you right there the state of things? People just aren't getting it. You are being either too clever or too esoteric.

    Let me ask you this, what other ad campaign did the company have to come out and try to explain (twice now) and was successful?

    The next ad better be screaming BRILLIANT that's all I can say because it's bordering on idiocy at the moment.

  2. Posted on: September 11, 2008 at 9:54PM  

    I'm absolutely befuddled by the new ad.

    Let me get this straight. From the mall scene we now see Mr. Seinfeld and Mr. Gates have moved into some strange house, play ping-pong, clip toe nails, and sleep in the tennagers bedroom (I'm assuming together?). In the end, they are both carrying their luggage down the street to invade a pink house.

    WTF? This is gayer than San Francisco. First foot massages, short adjustements, and now THIS? Is Bill Gates trying to come out of the closet or what?

    I'm speechless in the utter stupidity.

  3. Posted on: September 11, 2008 at 11:45PM  

    I for one am quite disapointed with them. I found myself waiting to get the message.

    The ads just need to stay focussed and get the message across in an straight-forward manner.

  4. Posted on: September 12, 2008 at 2:24AM  

    I'm actually quite fond of them myself because its interesting how each TV ad progresses the overall "storyline". Also, I find a few hidden messages inside the ads that may or may not be my imagination. Ultimately its exciting to see what's next - how will the "storyline" progress further? It seems to be leading up to something...

  5. Posted on: September 12, 2008 at 3:02AM  

    GREAT!!!!!

    PS.  This AD go in the world or only in US ??

    i wait Italian version or pls subtitle on you tube !!!!

  6. Posted on: September 12, 2008 at 11:42AM  

    Same here, i want subs in Spanish :(

    Some headlines:

    Vista & Seinfeld: World's collide

    Vista & Seinfeld: The opposite

  7. Posted on: September 12, 2008 at 11:50AM  

    Personally, I think this is VERY funny and I DO see were this is going - I can hardly wait to get there! Seinfeld rulz (and ol' Bill is not so bad either...!)

  8. Posted on: September 12, 2008 at 2:32PM  

    I would like to believe that I am going to be inquisitively enlightened, but I think it's more likely that I will still be wondering WTF? Any Advertisement that you need to explain to people is not working.

    I see the Ads trying to show that Microsoft wants to connect with people, but unfortunately, using a retro mall and 70s household only shows how out of touch these Ads are with the consumer.

    The days of inventing the better mousetrap are gone. Microsoft needs to be an innovator in the marketplace and offer the products that people want.

    If Microsoft is trying to push that Windows is not about products but about the experience, I would say that is a failed campaign. Apple already sells that it's about the experience, but they don't outright say it. People say it when they open the box and say "Wow!, this is cool"

    At a minimum offer messages that make sense like:

    - Your Mac upgrade means you get a new Mac

    - There are no viruses on the Mac because few people have Macs.

    - Mac computers have limited software available compared to Windows.

    As devices become smaller and smarter, they become disposable. People are not in upgrade mode, they are in replace mode. So if you are not the company that has the "new hotness" your the "old busted".

    Microsoft needs to break away from their bread and butter and offer products that break compatibility and are the "new hotness".

  9. Posted on: September 14, 2008 at 12:21PM  

    I feel those ads ro be too long, you say they are meant to break the ice but they are not funny. There is nothing more annoying than a guy at a party who tells stupid long unfunny irrelevant jokes. So far that's how I'm seeing this advertising campaign.

  10. Posted on: September 14, 2008 at 8:53PM  

    It was kind of amusingly funny to watch Bill Gates do the robot, but I have to wonder what is trying to be conveyed? If it is that Windows is confusing, takes too long to load, causes family social issues, and really never gets the tasks done, then bravo. The ad succeeded. Why could you not just elegantly state what your saying? The ad plays like a mediorce magician who has to rely on cracking jokes and telling people to constantly look at the distractions to perform the trick. Myself and my wife we commenting that now we will be associating Microsoft with clowns, cheap, and theft of small stuffed animals. We still don't get it. Microsoft needs to stop the shenanigans and just get to the point already.

    Thank you for listeneing. As if any amount of comments on this board are going to change the way these ads are going now. This works for burger king ads being fast food, but really cheapens Microsoft's image IMHO.

    The Point, man. ;)

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Trackbacks

  1. Posted by: Teamzille.de on September 12, 2008 at 8:06AM

    In der letzten Zeit ver�ffentlichte Microsoft so einiges was Aufsehen erregte. Zuerst wurden einige unbeirrte Vista-Zweifler durch das Mojave-Experiment von dem neuen Betriebssystem �berzeugt, nun sorgt ein Werbespot mit Bill Gates und dem US-Comedian

  2. Posted by: TheUndeadable entwickelt on September 12, 2008 at 8:10AM

    http://winfuture.de/news,42187.html Traumhaft gut. Schön sinnlos. Zum Hintergrund: http://windowsvistablog.com/blogs/windowsvista/archive/2008/09/11/what-s-up-with-those-ads.aspx You might have seen that in some interviews last week we calle

  3. Posted by: Matthijs Hoekstra on September 13, 2008 at 6:11AM

    Nu ben ik altijd wel een fan geweest van Seinfeld. Dus deze reclames vind ik erg leuk. Er is inmiddels

  4. Posted by: Architecture + Strategy on September 13, 2008 at 7:36PM

    So the much anticipated Microsoft consumer advertising campaign finally kicked off. We first saw the

  5. Posted by: The Windows Experience Blog on September 17, 2008 at 12:25PM

    Want to check out what's next for Windows Live? Chris Jones, Corporate Vice President for Windows Live

  6. Posted by: No1 Microsoft Fan on September 17, 2008 at 12:37PM

    Want to check out what's next for Windows Live? Chris Jones, Corporate Vice President for Windows Live

  7. Posted by: Artificial Ignorance - Anand Iyer's Blog on September 18, 2008 at 5:16PM

    I’m just as perplexed as anyone else about the commercials . I’ve been following our advertising story

  8. Posted by: MicrosoftSoCalArchitectBlog on September 29, 2008 at 8:10PM

    So the much anticipated Microsoft consumer advertising campaign finally kicked off. We first saw the