Comments

1. Copenhagen

   
   Posted on: June 27, 2007 at 2:56AM  

   Forgot to say that the Axim has WM5.
2. Richardd55

   
   Posted on: June 28, 2007 at 5:00PM  

   PPC 2002

   I ordered a new Vista PC today and prepared the way by downloading drivers for my hardware. I was stunned to see that my Mio168 GPS (ppc 2002) purchased just two years ago isn't supported. One of my main uses requiring connection, is for daily aviation (Nav, weather,NOTAM) updates. It doesn't appear that the Mio can be upgraded to PPC 2003. HELP Please !!!!!UK
3. janely

   
   Posted on: June 28, 2007 at 10:00PM  

   Hi Everyone,

   If you need troubleshooting help, please email dcinput@microsoft.com with your situation.

   Thanks,

   Jane
4. puronica

   
   Posted on: June 30, 2007 at 1:14AM  

   I just purchased a laptop that has Vista Business and I have a treo 700wx that I'm trying to sync and I'm just not getting it. When I install Windows Mobile Device Center 6.1 and I follow the steps during the Device Driver Installation I'm getting an unidentified device. In says unidentified device installed successfully but the WMDC does not start. When I manually start it and does not see anything.... Can anyone help?
5. JJ28

   
   Posted on: July 04, 2007 at 5:23AM  

   Hi

   I have a problem with an ipaq 2490 running wm5 through vista ultimate and wmdc 6.1

   Basically wmp11 and media centre are not picking up the ipaq. WMDC syncs fine for contacts, calendars, tasks and emails.

   Device manager shows the ipaq under usb connections and also portable devices, but thats about as far as it goes.

   Really annoying as I want to sync recorded tv shows and mp3 files.
6. Copenhagen

   
   Posted on: July 04, 2007 at 8:01AM  

   Janely wrote: If you need troubleshooting help, please email dcinput@microsoft.com with your situation.

   I have done so a few days ago  - but have not had a reply from them.

   My situation is this:

   I have been using my my Dell Axim X51 (with WM5) on XP and then on Vista

   since the betas and RCs and now have the commercial Ultimate Vista (English)

   with the Danish Language Pack.

   There have been issues along the way with various versions of the OS –

   mainly that there was never an automatic upgrade when these were available

   and needed ( you had to hunt for them or find references to them on blogs and

   newsgroups). The other big headache was that it couldn't recognize Outlook

   2003 for a long time.

   Since I installed the latest driver update to Windows Mobile Device Centre

   6.1 the longtime well functioning connectivity with my Axim was destroyed and

   I get two error messages - one that svchost.exe has closed down and one that

   the Windows mobile 2003 based devices service has closed down. These events

   occur when I try to connect the device in its USB cradle. The Axim shows that

   it is about to connect and then the two Windows error messages pop up on the

   host Vista machine.

   When the upgrade has run, the first thing it did was to install an unknown

   device (at first this took ages but after various tries this goes faster now

   in

   the pre configured folders.)

   On the Vista Blog I read a suggestion that it might be an idea to try

   uninstalling the upgrade (WMDC) and then boot and re-install the package. No

   change. I tried then uninstalling and then installing each of two previous

   upgrades I still had - one from December and one from February. No change.

   When I discussed the above problems with a Windows Mobile Device Center

   staff member and sent him the Event Log references for wcescomm and/or

   rapimgr events and the etl logs and the full msi logs he asked whether the

   machine had been booted, and whether there is anything left in my

   \Windows\WindowsMobile folder after uninstalling (both) of the Windows Mobile

   Device Center 6.1 entries in the program control panel applet? I replied that

   I had rebooted numerous times and that there were still many files and

   folders left in the WindowsMobile folder.

   The staff member commented that it looks like the some of the files are

   still the old (wmdc 6.0) version and that's causing the problem.

   I have since manually uninstalled the remaining files in the

   \Windows\WindowsMobile folder (besides those of other programs installed)

   after uninstalling the package and rebooting, which I was able to. However,

   the folder en-us and four main files (all version 6.1) still remained and I

   was not able to delete them, even after a boot.

   I have also used all the suggestions on the Windows Mobile Device Center

   Troubleshooting Guide page (uninstalling the "Microsoft Windows Mobile Remote

   Adapter" and ensuring that there is firewall access etc.).

   I have also uninstalled (and rebooted) and then installed as administrator

   (though I am the only user of this machine and administrator).

   I have run out of good ideas.

   It is vital for me to be able to synchronize my data for meetings etc.
7. janely

   
   Posted on: July 10, 2007 at 5:17PM  

   Hey JJ28,

   At the end of March, WMP released a hotfix on Windows Update.  This hotfix allows WMP to recognize devices using the RNDIS device driver.  I would suggest connecting your device and searching on Windows Update for a WMP hotfix.  If that doesn't work, ping me at dcinput@microsoft.com.

   Jane
8. Stretch

   
   Posted on: July 11, 2007 at 5:30AM  

   Updated the Notebook to Vista in March.

   Installed WMDC 6.0.

   My imate Pocket PC (WM2003) still synced to Office 2003 Outlook OK.

   However . . . the latest update of WMDC to 6.1 last week has completely wiped my PDA contacts and calendar. I can browse the contents but get Sync Failed if I try to sync.

   I've deleted partnerships, checked all the forums . . . I've tried everything I can think of.  HELP PLEASE

   Stretch
9. janely

   
   Posted on: July 11, 2007 at 2:38PM  

   Hey Stretch,

   I need more information to help you troubleshoot.  We need all the logs located here: %windir%\system32\logfiles\windowsmobile.  You can email dcinput@microsoft.com with your logs and a description of your problem.

   Thanks,

   Jane
10. cfarrell

    
    Posted on: July 19, 2007 at 3:12PM  

    A user reported on 20 June

    "I just installed WMDC 6.0 (on vista home) to sync my treo 700w to outlook 2002 (that came with my treo) I'm able to sync but every time I open outlook since then I'm getting that annoying message "A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?" then I can click yes - allow for ten minutes - or no but I have to click it hundred of times until it goes away and sometimes I am lucky that can I click yes just a few times.

    I tried almost everything but nothing helped, I even tried to create a new profile then I didn’t got the message but then I was unable to sync. I googled around for 2 days with no luck I hope you can help me...

    "

    This exactly describes my problem, except it's not my trio I'm trying to sync but my Dell Axim PC2003, and my Dell Notebook. I keep getting that warning message, and I have to click it hundred of times to make it go away.

    Colm