Comments

1. david.townsend@home...

   
   Posted on: September 13, 2007 at 9:15AM  

   Are you running a RAID disk array? There is a known issue with itunes and the photos sync. Download latest version of Intel Matrix Storage Manager and all should be fine. Not tried this out yet but will do tongight. It has taken me weeks and weeks to find this solution. From the support site I visited comments tend to indicate that it works fine.
2. david.townsend@home...

   
   Posted on: September 13, 2007 at 2:04PM  

   Just to let you guys/girls know. The Intel Matrix download works a treat!!! I have no idea why this has not ever been posted on Apple site or Vista Microsoft official site or even the dell site. Looks like issue was in the end to do with Intel and the Raid controller. Photo sync works fine with jpg files now. But what an effort and many days spent doing reformats etc.. beacuse of corrupt Raid array.
3. PeteC

   
   Posted on: October 26, 2007 at 12:27PM  

   I have fixed mine. Sounds stupid but all I did was delete the ipod cache in the pictures directory and then resynched photos
4. Arena

   
   Posted on: October 31, 2007 at 6:47PM  

   Help!

   I've bought an ipod and my laptop with Vista Basic won't recognise it.  I've been to the Apple store and they've tried to sort it for me but it didn't work.  I've tried the ipod on my parents PC with XP and it synced up perfectly.  So what's missing on Vista - why can't I get it to sync.  Please come back to me soon.  Thanks...
5. monkeyfuel

   
   Posted on: November 11, 2007 at 12:49PM  

   When I downloaded this update it said it was not for my system.  What's up with that?
6. laracroft

   
   Posted on: November 24, 2007 at 1:17AM  

   Hey,

   ive tried to install the kb936824 update for my vista home premium, but it reported it was not for my system.  my ipod WAS working for about a week with iTunes, but suddenly became corrupted, that no amount of resetting or restoring or connecting with XP will correct.  any suggestions for fixes?  thanks
7. yelm

   
   Posted on: November 28, 2007 at 11:25AM  

   Craig123:

   I was having the same issues with my 2nd gen nano and 64 bit Vista. I did a couple of things in a row so I’m not sure if only one of these things -- or if both worked together:

   1. When the prompt asks me if I want the device scanned, I said yes. (however, it told me that the disc was not accessible. I didn’t do anything further from there.)

   2.Next, I reset my factory settings on my ipod through iTunes.

   For whatever reason, doing both of these things worked for me, even if it didn't seem to work for other people!

   Also, I was annoyed by the AutoPlay feature popping up whenever I plugged in my ipod, but fixing that is easy: open the control panel and choose Auto Play. Uncheck the box that says “use autoplay for all media devices” and hit “save”.  Now the only thing that automatically opens when I dock the ipod is iTunes.

   Hope this helps!
8. Genk2

   
   Posted on: April 22, 2008 at 10:54AM  

   I am running Vista Ultimate 64 bit. I also have a computer with XP. I can use my ipod as a hard drive on XP. But when I use it with Vista it tells me it needs to be formatted to PC (it is). And I can not see the Ipod. Any suggestions?

   Thanks

   Dave
9. farvish

   
   Posted on: July 14, 2008 at 2:41AM  

   Sometimes improper shutdown and removal for hardware directly corrupt windows and cause serious data loss
10. junewl

    
    Posted on: October 24, 2008 at 6:50PM  

    my ipods aren't recognized by vista--i've read the posts thru 14 Jul--any news?

    the error message i'm getting is delete windows media player and reinstall.