Welcome to The Windows Blog 


Family Safe Computing & Microsoft

Hi all:  I'd like to introduce you to David George, Director of Trustworthy Computing for Windows Vista and one of the individuals responsible for the Family Safe Computing initiative.  David in this article gives an overview of the new Parental Controls and also a little insight into the philosophy behind their design.  I hope it gives you a good idea of the span of control now available in Windows Vista and helps in putting the new features to work for you.  -- Nick

As both a Microsoft employee and a parent, I am impressed with the focus on safe computing for families that Microsoft has adopted across our product platforms and services.  With the release of the consumer versions of Windows Vista, Microsoft will have parental controls tools, family settings, or content controls across all of our major platforms (Windows Vista, Xbox 360, Xbox On-Line, Windows Live/MSN, MSTV, & Zune).

In my job as a Director of Family Safe Computing, I am lucky to have the opportunity to interact and work with child safety experts, law enforcement agencies, governmental leaders, family safety software providers, parents, and many private concerns on a global basis.  Most believe that the family safe computing tools we already have released will have a very positive effect on empowering parents to manage their home computing environment based on their own family values, and will have the net effect of providing a safer computing environment  for children.

In my discussions with thousands of parents on the topic of family settings or parental controls in their home computing environment, a common theme arises in two areas: safer interactions and safer content for their children.  Much as in the real world, parents want to generally understand and know about the friends or contacts with which their children are interacting and monitor content that their children might view, interact with in a video game, or get access to through communications programs such as IM or email.  That said, a very low percentage of the parents I have spoken with like the feeling of acting as the family cop – they simply want to understand their children’s interactions online, help them navigate the opportunities that come with computing today and maintain their own personal family values in the process.  While most parents – about 80% according to studies -- have historically stated they have wanted parental controls on their home computers, actual adoption and use of these tools has hovered around the 10% - 15% range. There are many reasons why this could be the case, but it’s the lack of ease-of-use that has been the most common theme for not using the tools, even when they are already installed on the computer.

This is one of the main reasons I am excited about the release of family settings and the inclusion of parental controls with the consumer launch of Windows Vista.  Ease of use, choice and flexibility will be apparent as the parental controls will actually be resident as a part of the account set-up process.  As a parent is setting up their children’s user accounts on the computer they are asked if they would like the account to be “parentally controlled.”  If the parent says yes, they will be taken to a parental controls “hub” to apply the settings for the account.

Here’s a walk-through of how Parental Controls works in Windows Vista:

Parental Controls 1 

Once you decide to apply the controls to the account you have the option to apply many different controls to the account including:

 - Web filtering and content controls

Parental Controls 2 

Parents have the ability to set web restriction levels by high, medium, none, or custom all of which carry an explanation of the sites blocked as you click on the level.  You can also custom block by 1 of 10 categories.  It is easy to use as well as customizable to the parents needs.  Parents also have the ability to block file downloads to the computer which can cause security, performance, or licensing issues.

 - Games controls (tied into prescriptive guidance from the Entertainment Software Ratings Boards, or other global ratings boards or by single category)

Parental Controls 3 

The parent can block by the recommended levels of the rating board or custom block categories from blood and violence to nudity based on their own family needs.

 - Time of use controls that control when a managed user can access and use the computer

Parental Controls 4 

If parents want to set a block of time that their children can use the computer for gaming or homework, etc., they can schedule this hour by hour for each day of the week.

 - Auditing & monitoring

Parental Controls 5 

Parents can view the activities that their children are using the computer for from web sites visited to web sites blocked to most utilized applications.  Also important is amount of time spent on the computer if you haven’t applied the times controls so that you can manage the amount of time your children are spending on the computer.

Parents will also have control over the applications that the parentally controlled account will use, so an example would be, if a parent would like to block their child from having access to P2P programs or IM, they could block that particular account from access to these applications.

A point to mention with all these tools is that they are readily apparent to the children and young adults that might be using one of the parentally controlled accounts.  If a child goes to a website that has been blocked, they will receive a message on the screen that tells them they have been blocked from the site.  We like to say that “Overt is better than Covert” in the case of family settings so as to drive better and more frequent conversations between the parents and their children in these regards.

Another important point to mention is that Microsoft has created an open development environment that let’s partners develop on top of our own parental controls platform, creating an even more robust solution set overall for consumers.  At the consumer launch of Window’s Vista we will have four partners that are have solutions designed specifically to be ready to interact with the Windows Vista Parental Controls.  The partners will be: 

We fully expect dozens of partners in this area over the next 12-18 months with some very innovative solutions developed to help empower parents.

As education and awareness in this area is of utmost importance, Microsoft is also working with organizations globally to educate parents on how to better manage their home computing environments, protect their children in their computing endeavors, and educate themselves on how to best establish a safe computing environment for their families.  From NCMEC, I-SAFE, FCC, Child Exploitation Online Protection Agency, Chamber of Commerce, GetNetWise.com, StaySafe.org, ECPAT.org, Microsoft is working with experts globally to educate parents and provide tools to keep families safe.

This is the first time that family settings and parental controls have been available in a Microsoft operating system and I hope that parents are as excited about the availability of the tools from Microsoft as I am about working to develop and introduce them to the market.

David A. George - Director, Family Safe Computing - Microsoft


Comments

  1. Posted on: January 17, 2007 at 3:04PM  

    Poor Toby.  No BitTorrent for you!

    As a parent I will be making extensive use of these features!  No longer will I have to modify permissions on games I don't want my son playing.

  2. Posted on: January 17, 2007 at 4:33PM  

    Interesting read. Not exactly what I thought it would be, but interesting.

    I've done a fair share of testing with parental controls, as I have a 13 yr. old nephew and 5 yr. old niece that will be getting the Home premium version of the OS when it debuts.

    As far as the game controls are concerned, it's spot on. The type of games a teenager likes to play can be completely blocked from the types of games young children should be exposed to.

    One of the trouble areas, I felt, was the web restrictions. It seems either all, nothing, or manually setting each and every web site on the list. This is probably due to some web standards practice not in use, but all in all it'll get the job done just with a little more aggravation than a parent should have.

    Now that I have read this article, I kinda understand the approach behind the "blocked content" messages, but honestly, the type of conversation you wish to blossom aren't of the 'every minute I need to add or block a website' type, I hope. On that note, when blocking programs from susie Q or johhny Q's list, you really must take more concern in the "start up" program variety. When a program that is supposed to run at start-up on the admins account is blocked from the child's account, several error messages will display that the program could not run at startup, _every time_ the child logs in. Now, if this was a single user account without time restrictions, this wouldn't be such a nuisance, but with multiple children and multiple time slots, this type of thing could become, again, very aggravating for the parent.

    Speaking of, the time slot approval is probably my most loved feature of these parental controls. I can not wait to see their reaction when they are forced to share with each other and bilaterally forced to do other things away from the computer (not in a malicious way, of course). This, alone, will certainly free the parents mind of constantly having to remind their child to do other tasks besides sitting at the computer all day/night.

    I must say though, it is great to see the industry move in this direction. I firmly believe the censorship of media should be done at home, not by execs. or a lobby group. Currently, I'm not a parent, nor do I have plans to be one anytime in the future. But I'm excited to see Microsoft take a stand with regards to parent's (AND children's) Rights by providing software, nonetheless built into the OS at install, that gives them control over their content!

  3. Posted on: January 17, 2007 at 5:30PM  

    Sooooooo American - replacing proper parental guidance with technology (as if they don't know that blocking things only makes them more interesting).

  4. Posted on: January 17, 2007 at 5:56PM  

    Do the web site features work when the browser is firefox?

  5. Posted on: January 17, 2007 at 6:22PM  

    @Odegaard:

    Empowering parents with tools is doing away with proper parental guidance? I think you're 100% wrong. Both can go hand-in-hand. Many parents will make great use of these features.

  6. Posted on: January 17, 2007 at 6:57PM  

    @jtherrien: All I can say is that I grew up in a country were censurship was rare, f-words is allowed on TV as well as sexual content, and kids can buy alcohol. I now live in the US and found that teens here swear and drink more, lots of DUI, screwing around and STDs. The bottomline: Sex, alcohol and swearing was not a problem because no one made a big deal out of it, and thus kids didn't do these things to "prove themselves".

    Starting to make more censoring like this (and they even call it >family safety<??!?) only makes the kids more curious - and one thing is for sure: They will get to see whatever it is you are trying to block from them.

  7. Posted on: January 17, 2007 at 10:09PM  

    It seems that today's children are born with a mouse in their hand.  Considering how easy it is to "click a link" or what youngsters can be exposed to due to typosquatting, I am very pleased to see the opportunities afforded parents to set age-appropriate controls.  Bravo, Microsoft!

    Pingback: http://securitygarden.blogspot.com/2007/01/family-safe-computing-microsoft.html

  8. Posted on: January 18, 2007 at 1:07AM  

    Really useful for any parent. Here are some suggestions:

    - Rather than being called Parental Controls, MS can call them Access Controls and bundle them with Business and Enterprise versions so controlling the activities of employees of a company becomes easier. Although Group Policy and other features are meant for these things, parental controls do offer certain unique features. In fact, tis is the only Vista feature which I found was even in the Home Basic version but not in the Business/Enterprise versions.

    2. If the user doesn't wanna restrict access entirely to an application but wants to control communication with only PARTICULAR PPL, like what email addresses to email / what chat contacts are permitted. Even the Windows applications (esp the ones used to communication and collaboration as well as the internet apps) must support parental controls for their various functions. IE, WLM, Windows Meeting Space, Windows Mail, Contacts and so on. Since Vista has parental control APIs, the bundled app should also use them.

    3. Allow users to remotely setup parental controls.

  9. Posted on: January 18, 2007 at 10:57AM  

    I am excited about this as well. I pay MSN premium $10 a month so I can have accounts with controls for my kids. I am hoping this gives me better control and to save $10 a month.

  10. Posted on: January 18, 2007 at 6:16PM  

    I agree with jtherrien,

    This will be a wonderful tool, something I have been waiting for for quite some time! I wonder if Odegaard has any children? I don't care if it makes me seem overprotective, and the logic of making things like alcohol, porn and curse words accepted and readily available to children so that it is less mysterious is complete nonsense. My job is to keep my kids safe, and if i am doing my job correctly i know my kids will make better choices.

  • Page:
  • 1
  • 2
  • 3

Trackbacks

  1. Posted by: Connected to Vista Bookmarks on July 15, 2007 at 1:01PM

    BitLocker Drive Encryption A Real-world Windows Vista BitLocker Tip BitLocker Drive Encryption BitLocker