Setting The Record Straight

As part of one of Microsoft's on-going lawsuits, a piece of email that I sent to Steve Ballmer and Bill Gates recently became public.  It was a rant encouraging a change to the way we were building Windows at the time.  In the email, I made a comment for effect about buying a Mac if I was not working at Microsoft.  Taken out of context, this comment could be confusing.  Let me set the record straight:

  • This email is nearly 3 years old, and I was being purposefully dramatic in order to drive home a point.  The point being that we needed to change and change quickly.  We did:  We changed dramatically the development process that was being used and we reset the Windows Vista development project in mid-2004, essentially starting over.
  • 2-and-½ years later, Windows Vista has turned into a phenomenal product, better than any other OS we've ever built and far, far better than any other software available today, in my opinion.  It's going to be available to customers on Jan 30, and I suggest everyone go out and get it as soon as you can.  It's that good.

The spirit of being self-critical continues to flourish at Microsoft.  Within Microsoft everyone considers it their duty to always put their convictions and our product quality ahead of everything else.  That was the intent of my mail to Bill and Steve, and I consider it a great example of how this company can focus and do what's right for customers.

jim


Comments

  1. Posted on: December 12, 2006 at 6:11PM  

    Hey meh:  your initial suspicion was correct -- we're using the local system time for the Countdown Gadget, as once it's 12AM 30 Jan in your time zone, Windows Vista will be available to you.  Pity those of us on the West coast of the US, or even those in Hawaii (but don't pity them too much ;)!

  2. Posted on: December 12, 2006 at 10:27PM  

    I don't see the problem with Jim's comment. It seemed clear to me that he was saying if he was just a classic outside observer, with no inside knowledge of how MS and Windows worked that he'd get a Mac if he had to ingest all the same anti-Microsoft comments that all the other users have to. And that Microsoft changing the way the public perceives Microsoft was/is the only way to remedy that. At least that's how I interpreted the comment.

  3. Posted on: December 12, 2006 at 10:57PM  

    You know, I bet there wasn't one person at Apple, even back in 1996, that ever said, "If I weren't an Apple employee, I'd get a PC."  Microsoft will never get it, aside from the fact that you're at least a decade behind Apple.  Microsoft will never have the brand loyalty seen by Apple's user base.  I can't even describe how sickened I am when I'm presented with a situation in which I have to use Windows.  How many years has Vista been in development?  It only took Steve Jobs and NeXT Computer three years to create the most advanced operating system of the time.  What were you guys thinking?  Let's see... I could either pay over a thousand dollars to buy a PC that's capable of running your bloated Windows Vista, or I can buy a beautiful Macintosh that can run Windows and the more advanced Mac OS X for considerably less.  Oh yeah, and why would I want to be treated like a criminal...  can't forget that.  Don't you idiots realize how annoying your anti-piracy measures are?  Windows tempt a Mac user?  Looking back, and ahead to Vista, I can't even imagine that scenario.  End up at Apple?  I'd love to see that interview...  I know I sound quite biased here, but let's get one thing straight...  I was a PC user for over ten years before I bought my first Mac.  Windows XP was the straw that broke the camel's back.  I couldn't take it anymore.  After playing around with Mac OS X at a store display, I bought a Macintosh.  I'm now on my second Mac and plan on purchasing a MacBook within the next month.  Microsoft had better get it's ass in gear if it plans on surviving the next twenty years.  You know what's really sad?  I haven't even mentioned Leopard.  If you want to know why people are switching to Macs, look no further.  I'm the "every-switcher".  The more there are of me, the more there will be in the future.  People see the wonderful things my Mac can do and they want it.  Vista does not have it.

  4. Posted on: December 12, 2006 at 11:09PM  

    "Vista will clear the hurdle of business and pleasure, that  the latter, supposedly, OSx takes care of."

    Brand, you nimrod, don't make fun of other people's spelling or grammar if you can't do any better.

    "Mac OSx is "invulnerable to virusses" (sic) because viri are not developed for Linux.  Windows is everyone's target, simply because of the wide adoption."

    Let me fix that for you, "Windows is everyone's target, simply because of the massive gaping holes in the OS."

    The idea that attacks have everything to do with market-share has been proven wrong time and time again.

    Let's look at Apache. Easily the most-used web server in the world, yet the majority of attacks are on servers running Windows. Does that tell you anything?

    Perhaps that security has nothing to do with market-share?

    Perhaps that security really isn't as important to MS as they would have you believe?

    Honestly, you don't think the effort has been there already to write a virus for OS X? The programmer would be famous, and there's enough of you MS-followers blindly living the lies that it has to have been attempted by now.

    What's that? This OS X install is still not infected? Five years and not a single virus in the wild?

    Even the most diehard MS fanboi would find it hard to dispute the fact that OS X is inherently more secure than any version of Windows, including Vista. We've seen the security models, we know how many dialog boxes are going to be jumping up at our grandmothers, asking for confirmation or an admin password every hour or so.

    Does this really train people to be more aware of security issues, or does it simply train them to click 'OK' on every button that appears in Vista?

    Anyone with their head on straight wouldn't even think about investing in a whole new machine to run this tragedy of an OS.

    Seriously, how many versions of Vista are there? Will any of them allow you upgrade your motherboard without purchasing a new license?

    Is anyone even taking a look at the complaints?

    http://en.wikipedia.org/wiki/Criticism_of_Windows_Vista has a lot of valid points.

    Obviously MS isn't going to just lie down and die in the OS market, as they have almost unlimited cash to throw at their problems.

    They bled money with the XBox just to get into the market, and are going to be suffering with the incompatible Zune (doesn't work with PlaysForSure, or any former MS partners' music systems, why aren't there lawsuits over these sneaky business practices?)

    It's just stupid to argue with people who have never used a Mac or a Linux machine over Windows. They simply don't have a clue as to what they're missing. They also have no clue how much time they would be saving, not having to bother with drivers, virus definition updates, etc. if they were on a Mac.

    I'm very much enjoying the reports of businesses realizing their machines won't run even the lightest version of Vista. Hopefully once their service contract is up, even though MS is sure to make them an 'offer they can't refuse' they will see the light of freedom and switch to OpenOffice and Linux.

    Who in their right mind wants to pay again and again for the same thing, with only incremental upgrades? I know I can't stomach the though of ever paying for Office again. Incompatibility be damned, the governments of the world will all soon be using OpenOffice. It works great on Windows, have you heard about it?

    Vista is like buying a HD-DVD or Blu-Ray disc of a movie I already own on DVD. I really have to upgrade my whole home theater system just to see a difference?

    I'll close by saying I hope Vista tanks. The more failures MS brings to market, the better it will be for businesses and regular users. Choice is good, but not if all the choices involve Windows in some way.

    Hey, some of you really enjoy tinkering with your Windows box to get it working better or with some device. That's fine, you guys would love Linux.

    The rest of us don't have that much time to waste. Windows slows my work down and gets in my way.

  5. Posted on: December 12, 2006 at 11:24PM  

    How does this set the record straight? Everyone at MS must wish they had a real Mac, after all you keep trying to make copies of it and alas failing.

    The delayed nature of Vista and its half-baked nature (new file system, one of the basics of an OS, not being delivered) show that Microsoft's development process are nowhere near under control. Reasonable updates to an OS must be delivered every 12-18 months in order to keep up with industry developments. This also makes it easier for users to migrate without the large hurdle that Vista is. Apple has again stolen the march on that one.

  6. Posted on: December 12, 2006 at 11:24PM  

    I think it's best to let customers judge how phenomenal Windows Vista really is.

    I find Vista overall a good product but not "the best windows yet" not by a long shot - Windows XP SP2 was the best windows IMHO and still is.

    I'm disappointed with the final fit and finish of Vista - the sound scheme, the wallpapers, the screensavers and what happened to the boot screen? MIA it seems. And what about the huge UI inconsistencies?

    The reason I mentioned fit and finish is because clearly Mac OSX is far superior in this respect and I feel Vista's fit and finish is awkward.

    To end my spiel: Don't be afraid to say that Mac does aspects of the desktop pc operating system better than Windows. Improve and really put an effort in with Windows Vienna.

  7. Posted on: December 13, 2006 at 12:20AM  

    I agree that its important to let the customers judge how good Windows Vista is and will be. I however feel they will be extremely happy with the final product when it reaches stores on January 30th.

    Its important to note that you must not just judge Windows Vista based upon its look and feel. So much has been done to the underlying code that sets the stage for so much more in the future with both updates to Vista itself and the next version of Windows - Vista is truly a very important milestone for the Windows OS.

    Also: the whole Microsoft copied Apple argument is getting really old. I hear Apple is looking to push for a UI to "compete" with Aero in Leopard. One OS copies another, one company "copies" another. Heck, folks are now saying Google is copying Yahoo! - I think its time to move away from this argument and onto something else.

  8. Posted on: December 13, 2006 at 1:31AM  

    Dont worry Jim most users will stay with Microsoft!

    Because Vista is as least as good as if not better than XP, depending on how you use it.  Microsoft will probably support Vista longer than Apple will support any version of its OS, so relatively speaking its a bargain.

    Mac OS is nice and pretty, but the hardware is relatively expensive.  The big barrier is that people dont want to rebuy their applications, although dual booting is now an affordable option, its adds a little more cost meaning Macs will have to come down in price more for more widespread adoption.

    Linux is more secure, but security comes with at a price "ease of use", most windows users expect to be able to do things without using the command line and dont like having to constantly type in passwords to do basic things like change their monitor resolution.  Sure some distros are better than others, but the simpler/easier to use linux distros ask for fees, making Windows cheaper over time.

    That said I love aspects of all OS's and I hope they all improve, Im sure we all agree that XP had its problems prior to service pack 2, but service pack 2 raised the bar.  A little competition is good.

    I might buy a Mac if they cost half as much, as it is I'ld rather just buy 2 Windows based PC's instead!

  9. Posted on: December 13, 2006 at 10:42AM  

    Jim,

    I really do hope that you can get Vista right, because I fear the tide of Apple Mac OSX has been flowing strongly since you made that now infamous remark.

    I didn't work for MS and I did make the switch to Apple's OSX and I would say you need Vista to be hugely better than XP to stem the tide.

    I came to this blog via another CEO that made the switch though his comments are more severe on the differences than mine: http://software.seekingalpha.com/article/22341

  10. Posted on: December 13, 2006 at 11:17AM  

    Who released this to the press. Was it a vendictive act? Just curious...

Trackbacks

  1. Posted by: Microsoft News Tracker on December 12, 2006 at 9:43AM

    Jim Allchin says it was a great rhetorical device and Vista is much better now, thanks. ...

  2. Posted by: Ontogon on December 12, 2006 at 1:13PM

    Hum. Seems like I mentioned something Jim Allchin and Microsoft wanting to as hip and trendy as Apple. Guess I...

  3. Posted by: .Avery Blog on January 10, 2007 at 9:32PM

    Allchin's Email

  4. Posted by: Mirror blog entries from the industry on January 10, 2007 at 9:58PM

    Apparently Jim Allchin sent this email to Ballmer and Gates back in 2004 . Most people focus on the “I

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