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Setting The Record Straight

As part of one of Microsoft's on-going lawsuits, a piece of email that I sent to Steve Ballmer and Bill Gates recently became public.  It was a rant encouraging a change to the way we were building Windows at the time.  In the email, I made a comment for effect about buying a Mac if I was not working at Microsoft.  Taken out of context, this comment could be confusing.  Let me set the record straight:

  • This email is nearly 3 years old, and I was being purposefully dramatic in order to drive home a point.  The point being that we needed to change and change quickly.  We did:  We changed dramatically the development process that was being used and we reset the Windows Vista development project in mid-2004, essentially starting over.
  • 2-and-½ years later, Windows Vista has turned into a phenomenal product, better than any other OS we've ever built and far, far better than any other software available today, in my opinion.  It's going to be available to customers on Jan 30, and I suggest everyone go out and get it as soon as you can.  It's that good.

The spirit of being self-critical continues to flourish at Microsoft.  Within Microsoft everyone considers it their duty to always put their convictions and our product quality ahead of everything else.  That was the intent of my mail to Bill and Steve, and I consider it a great example of how this company can focus and do what's right for customers.

jim


Comments

  1. Posted on: December 12, 2006 at 1:13AM  

    It's OK, Jim. Be honest about what you think: the Mac brotherhood is ready to accept you with pride. Show your true colours: you know your true heart is with an iMac. In a fruity colour.

  2. Posted on: December 12, 2006 at 6:16AM  

    Dear Jim,

    for ages I have been interested in OS's. I started out one day with Windows 3.11 for Workgroups. In recent years the plaque of virusses etc. drove me to the switch of platform in 2003. Just for the usability reasons. I am finding out that de Mac platform accomodates me perfectly, although my employer bounds me to use Win XP. How can you assure me, that Vista won't be like XP ? Will it be invulnerable to virusses as well as OS X ?? THanks and as Dan said....don't be afraid to show your colours....take advantage of both platforms (but don't dare to copy more)

    Greetz Wouter

  3. Posted on: December 12, 2006 at 6:34AM  

    Although a lot of fuss will be made about this by people who think MS is the evil empire and gladly use any out-of-context quote or shred of evidence they can to prove their point, I can completely see what you were saying, Jim.

    And I am glad you said it. You were right: Vista was off the rails and needed to be brought back in line. I'm looking forward to my copy.

  4. Posted on: December 12, 2006 at 7:50AM  

    These are supposed to be comments??? Danwarne, are you ons something? I think everyone is getting a little overpassionate about PCs.

  5. Posted on: December 12, 2006 at 8:04AM  

    Allchin,

    1) Can we stop saying that vista is the "best OS we have ever delivered"? I mean, what does that prove? Are you soothing the concern that windows 3.1 may be better? :)

    2) While you didn't do it in this post, please ban the words "super excited" from the microsoft vernacular.

    Thank you,

    -d

  6. Posted on: December 12, 2006 at 8:06AM  

    I like MS and criticize them to improve. I really hope that MS keeps a watch on small features of their competitor's products...Mac OS X's full-fledged killer applications.

  7. Posted on: December 12, 2006 at 8:25AM  

    Wow.  A majority of these responses are just a terrible.

    First off, you can't come into a man's house and steal his wife and kids.  Why not just criticize him on some Linux fan-boy forum?

    Mac OSx is "invulnerable to virusses" (sic) because viri are not developed for Linux.  Windows is everyone's target, simply because of the wide adoption.

    Don't you all think that Windows is the most widely adopted OS for a reason?  Vista will clear the hurdle of business and pleasure, that  the latter, supposedly, OSx takes care of.

    I've been using Windows since 3.1, and, just the other night, while setting up a RAID and installing Server 2k3 while sitting on the phone at work for 6 hours with a co-worker.  We got successfully distracted for at least 15 minutes by discussing things like the glee we felt when installing 35 floppied Windows 95, the "turbo button," and other great classics.

    I welcome Vista and think it'll be awesome.  I really like the switch in persona that Microsoft has taken; and it hasn't even become cheesy.  I can see it now: John Hodgman dressed like some hipster, and Justin Long commenting on how he looks different, but then John can't hold back and starts talking about business again.  So be it, at least Microsoft is trying to be as cool and hip as your Mac.  Hey, it's not like I'd be using a Mac ever anyway...

    Keep up the good work all you Microserfs!

  8. Posted on: December 12, 2006 at 9:26AM  

    Good Work Jim. I understand where you are coming from with the Mac argument... Microsoft has changed since then and I hope you guys can hold the Apple back.

  9. Posted on: December 12, 2006 at 9:30AM  

    Constructive criticism, even when it eats down to the core “apple” (no pun intended) of our pride, is like a thorn in our flesh.  But it is only through gradual removal that the healing process can begin.

    Many times I’ve been tempted to say, “The hell with Microsoft.” and to switch over to a Mac.  After carefully weighing what I’ve already invested in numerous software and hardware, the cost of making that switch would have been cost-prohibited.  If it wasn’t for the fact that I’m a system builder and if it wasn’t for the fact I enjoy putting parts and components together creating a kick-ass machine, I would have made that switch to a Mac a very long time ago.

    Microsoft has to begin or continue its forward-thinking approach if it wants to be competitive and to “remain” competitive in this dynamically ever-changing market.  But Microsoft’s pride can be its own downfall such as did Lucifer’s pride.

    We are aware that you can please some of the people some of the time, but not all of the people all of the time.  However, looking inwardly to ourselves critically and honestly is the only way for improvement; looking outwardly of ourselves critically and honestly what people constructively say  makes us even more better!

    Be honest and be true to your heart.  Everything else will fall in place so Vista (Vienna)-easily.

    There's something here that everyone at Microsoft can learn.  And remember, if you can't lead or follow... just get the heck-out-of-the-way.

  10. meh
    Posted on: December 12, 2006 at 9:51AM  

    The remark in your e-mail about buying a MAC really did not disturb me in any way.  Looking at what was quoted, it was very easy to tell what was being atempted in saying that.  I have been a Windows user since the 2.0 days and have seen some improvements and to be honest, if it were not for a very bad response from your tech support, I would probably still be using windows.  However, Windows 98 is the last MS OS I purchased for my home because of that response.  For my job, I do use XP and Visual Studio, so I am still involved with Windows and one thing that really has me bothered is how much eye candy and fluff has been added to the interface.  Do you realize how much time is spent with the fades and rolls and such in the windows?  Not to even mention the size of the code.  The improvement in speed from the old 2 MHz PCs to the 3 GHz pcs of today has been totally subsumed by the extra effects being used.  For me, at least, I would prefer more stability and less eye candy.

Trackbacks

  1. Posted by: Microsoft News Tracker on December 12, 2006 at 9:43AM

    Jim Allchin says it was a great rhetorical device and Vista is much better now, thanks. ...

  2. Posted by: Ontogon on December 12, 2006 at 1:13PM

    Hum. Seems like I mentioned something Jim Allchin and Microsoft wanting to as hip and trendy as Apple. Guess I...

  3. Posted by: .Avery Blog on January 10, 2007 at 9:32PM

    Allchin's Email

  4. Posted by: Mirror blog entries from the industry on January 10, 2007 at 9:58PM

    Apparently Jim Allchin sent this email to Ballmer and Gates back in 2004 . Most people focus on the “I

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