Closure of RC2, Feedback Handling in the New York Times, and Licensing Information for Windows

As you've probably already surmised, downloads of Windows Vista RC2 for the Customer Preview Program (CPP) have now closed and the links are no longer active.  We were bowled over by your response to RC2 -- in fact, we hit our download target (200K+) within 72 hours of propping the files!  This is an incredible response.

Special thanks go out to everyone who participated in the CPP by downloading and installing this new build, and please keep the feedback coming -- it makes a huge difference.

If you want another take on how your feedback helps and how the team tracks it, check out this story in the tech section of the New York Times.  (The story also has a good photo of the Life Cycle team -- that’s Sven Hallauer, Director of the Life Cycle team, in the black t-shirt, second from the left.  For more from Sven on the process of getting builds out to the public and what RC2 is all about, check out this podcast).

The amount of information coming out of the Windows Team between now and business availability in November is going to be daunting, but we’re really excited about Windows Vista and we know you are, too, so we’ll do our best to give you as much detail as soon and as often as we can.

On that note, today MS.com published the retail license terms for Windows Vista; you can find them here.  Two notable changes between Windows Vista license terms and those for Windows XP are: 1) failure of a validation check results in the loss of access to specific features (this is the SPP news you’ve likely been reading about this past week); and 2) an increase in our warranty period from 90 days to 1 year, which brings Windows in line with most other Microsoft products.


Comments

  1. Duane
    Posted on: October 16, 2006 at 7:29AM  

    Paul Thurrott's article very eloquently explains what I've wanted to post on this blog since the flury of licensing comments began.

    What he failed to say explicity was "you're getting your undies in a bunch for nothing AND if you're part of the 5%  PC enthusiasts group you can still install Linux if you don't like the EULA".

  2. Duane
    Posted on: October 16, 2006 at 7:59AM  

    I think you guys at Microsoft really need to reconsider the amount of limitations that are put into the Vista OS.

    In the years that I've owned Windows XP, I have had software trip activation 1 time. I've had to reinstall many times, particularly this year, and I had to call support just to reinstall my OS.

    Now you're saying that I can't upgrade my computer and transfer my Vista license over? That has got to be the most outrageous thing I have ever seen--and for months I have been touting Vista to my friends, colleagues, coworkers, and VP of Technology at work.

    I've been a part of the beta program for well over a year, and I have seen Vista come a long way with product features that I have been touting to others as a really nice thing to have, especially Network Access Protection.

    I'm a single voice of computing in my company and social networking. I have worked intricately with the Vista OS and have a strong command of its new features and its upgrades. And my voice as I speak to others is highly respected. If I said one bad thing about the Vista OS, it could very well convince a very large amount of people to not buy the OS.

    Something as simple as a friend coming to me and asking if they should upgrade--up to whether or not the VP of Technology at work puts any financial thought into changing over the PCs before they are forced to.

    I think you guys should take a play from the id software book, notably Marty Stratton. In an interview regarding Quakecon 2006, Marty had stated that there is no real measure to the amount a "good showing" can have to that 1% of base. Your marketing teams can't measure it, but the effect is enormous.

    That 1% of consumer base is extremely powerful. We tell everyone whether or not a product is worth investing in, because our voice is trusted. We are the ones posting on forums, blogs, news websites, chat channels. We are the ones preaching it at our friends and colleagues.

    What we say matters--and if you think otherwise, you guys need a new marketing team.

  3. Duane
    Posted on: October 16, 2006 at 8:58AM  

    I am one of this 5% PC enthusiasts and a hardcore gamer. I must change my hardware 4 or 5 times a year because of the requirements of games. I also can`t use Linux or such other OS, because most of the games will nor run on this plattforms.  I also can`t stay at Win XP, because MS will never support it with DX10.

    Also what shall i do, when MS don`t let me upgrade my hardware without purchasing,every 2 times i do this, a new Vista copy for CHF 500,- (Switzerland ,ultimate upgrade)

    The gamers must have the ability to upgrade and/or change there hardware otherwise the PC will no longer be atractive for gamers and the market for PC-games and pc components will be massivly decrease.

    With this terms, Vista will be the end for the PC as an games plattform...

  4. Duane
    Posted on: October 16, 2006 at 10:20AM  

    I think Microsoft has to do better with thier licencse because if I can not upgrade my computer 2 times without buying a new Vista then I may as well stay with XP! I think some one at Microsoft has GOOFED BIG TIME!

  5. Duane
    Posted on: October 16, 2006 at 12:39PM  

    "More information?"  "Fully informed?"  It seems to me that nwhite and his superiors are completely missing the point.

    We are angry at the terms of the EULA *on their face.*  And as I have seen nothing in the EULA that says anything to the effect of "as amended by whatever is posted on a particular random blog," there is nothing further that you could offer, because it is simply not a part of what you expect us to press F8 at.  

    Let us not mince words here:  the "further information" you refer to cannot be anything but an attempt to hoodwink customers into signing onto the EULA as it is written.  And if we were to be sated by additional such "clarifications" about why we shouldn't be concerned about the *actual language of the EULA*, we likely wouldn't be complaining to begin with.

    You have reached the point of no return.  You can either change the EULA, or you can keep it as it is.  However, if you choose the latter, no amount of marketing-speak will change the outcome of that decision;  the amount of business your current EULA will lose you will not change in any appreciable way.  At the end of the day, it is the EULA and the EULA alone we are expected to sign.

    Now, if you'll excuse me, I only have fourteen months to migrate and become accustomed to an alternative OS I'd rather not use before my XP installs reach their end-of-life.

  6. Duane
    Posted on: October 16, 2006 at 12:56PM  

    That way Vista should be it wont be allowed in Germany.

    Too much grabbing of personal data, to much sending

    back to MS (i´ll loop back all adresses from MS to 127.0.0.1 so what?) and best: if vista allows onely 1 HW-change, and i got to change secound time, and then Vista aint working anymore,

    it´s a fault of vista and then grips german warranty and you have to give me a new Vista. That may cause "outdated" Vistas at E-Bay en mass.

    On the other Hand, even Gamers,who have to change HW often, wont buy Vista. Thinking how MS beated IBM´s OS2???

    OS2 was the better OS allready running at 32 bit, but MS

    Windows 3.1 with 16bit won. There was onely 1 reason for it:

    Games,games,games.

    What if Vista will be so bad to the Gamers?

    Answer: Another OS would grap its chance. Maybe not as good as Vista, but surely kicking Vista out of the market.

    And gaming can be done at consoles, too.

    Leaving games for gaming,theres no longer any reason not to use linux.

    So MS has slowly to start thinking what the cusomer want to have, cause its the customers money you depend on.

  7. Duane
    Posted on: October 16, 2006 at 12:59PM  

    Guppy06, exactly.  nwhite, no offense but this is not an issue a single person can fix.  It probably takes the whole legal department to come up with these terms.  You won't be able to give new additional info that is not on the EULA, unless, of course, that MS is changing the EULA.

    And fat chance of that happening.

  8. Posted on: October 16, 2006 at 2:17PM  

    Hey magamiako:  I understand where you're coming from -- despite being small in numbers, you who read this blog are big in influence.  In fact, that's the reason that I have a job :)

    My hope is that by continuing this conversation with you all here on the blog, I can become one of those "trusted voices" as well.

  9. Posted on: October 16, 2006 at 2:25PM  

    Hey Marshall and Guppy06:  nothing ever gets done, inside MS or outside, by one person alone.  As I stated before, I'm working with my colleagues to get a better idea of the true meaning behind the language in the EULA so I can share that with you and you can come to a more informed decision than could be made by taking only the interpretations currently being discussed on the internet (which are not fully informed and in some cases, flat wrong) into account.

    Stay tuned.

    And BTW, no offense taken -- you'll have to do more than that to offend me.

  10. Duane
    Posted on: October 16, 2006 at 3:52PM  

    If the EULA needs to be "clarified" or "explained," then the EULA is flawed.  The language of the EULA must stand on its own merits because it is all that is agreed to by the end-user.  As curious as I may be to see these attempts at "clarification," these additional blog postings or press conferences or what have you cannot be a part of my purchase decision here because it is the EULA and the EULA alone that must be agreed to.

    If these clarifications, whatever their nature, are not to be a part of the EULA's binding language, then they aren't clarifications at all.  And even if these further press releases move in a direction that I am happy with, if Microsoft is not willing to make them binding by putting them into the EULA, then I am not willing to bind myself to that EULA.

Trackbacks

  1. Posted by: TechBlog on October 11, 2006 at 4:19PM

    Bad news, procrastinators. Microsoft has shut the door on downloads for Windows Vista Release Candidate 2, according to the Windows Vista Team Blog: As you've probably already surmised, downloads of Windows Vista RC2 for the Customer Preview Program (CPP)

  2. Posted by: Robert Burke's Weblog on October 12, 2006 at 6:15AM

    Windows Vista RC2 (build 5744) was available internally late last week, and I'm writing to you from it

  3. Posted by: Someone Else on October 15, 2006 at 1:55PM

    This has got to be a mistake. (Why do I seem to say that a lot recently when reviewing an action taken