Introducing the Microsoft Store

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re: Introducing the Microsoft Store

krishna — Mon, 17 Nov 2008 11:29:45 GMT

I hear that you realising the windows vista sp2.my queries are

1.vista sp2 should be run in 512mb Ram.This one is very important.

2.Improve the speed and faster perfomance.

3.want userfriendly like windows xp.

4.Improve the application running speed.

re: Introducing the Microsoft Store

Matt22 — Mon, 17 Nov 2008 11:17:28 GMT

So, any plans for Ireland then? And what about allowing Laser cards to be used? Pretty much everyone who has a bank account here in Ireland has a laser card, so it would make a lot of sense to allow the use of them in an Irish Microsoft online shop.

re: Introducing the Microsoft Store

Trevin Chow — Mon, 17 Nov 2008 06:39:48 GMT

@HitMouse:

Apologies, I misunderstood a portion of your question (but hopefully did address the others).

We aren't doing any special restrictions on Microsoft Store for the of products sold as long as they are SKUs meant for that market. In your example of the Korean student wanting a Korean version of Microsoft Office, we do sell the Office 2007 multi-language pack which does include Korean language support (in addition to 30+ other languages).

The pure native Korean SKU of Microsoft Office is not for sale like it is in Korea, but this isn't something particular about Microsoft Store -- that SKU isn't available in the US market.

You mentioned that the problem is more common in the EU, so you'll be then pleasantly surprised to find out that for those customers, any EU customer can buy from any of our EU stores and have products delivered to any EU address.

I hope this answers your questions.

re: Introducing the Microsoft Store

hitmouse — Sun, 16 Nov 2008 22:58:08 GMT

@Trevin: I was asking about a Korean student buying Korean language products. I presume that he would NOT be able to purchase these from the US store, and would thus be restricted to buying from the Korean store under the conditions described.

These is a common scenario, well known from MS' own research into multi-lingual product use - and not catered for. In Europe, the language/border permutations are even more obvious due to work and study migrations.

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re: Introducing the Microsoft Store

Trevin Chow — Sun, 16 Nov 2008 11:35:34 GMT

@Hitmouse:

We currently only allow customers with a billing address in the market served. So in your example of a Korean student living in the US with only a Korean billing address, they would not be able to buy from the US Microsoft Store.

However, this situation would likely not occur, since a student living in the US would likely have some type of bank account unless they live their life entirely in cash and store it under their mattress :)

But in all seriousness, we do have the limitation you describe. The upside is that the vast majority of customers don't have the particular situation you've identified. For the small percentage of customers that do need this capability, it's something we could look at enabling in the future.

As for our international roll-out schedule, we don't have definitive plans to share yet for Australia or New Zealand.