Laptop Hunters: Real People Find Windows PCs A Better Fit For Their Lives

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Today we’re introducing the next chapter in the ongoing Windows Brand Campaign - an exciting new series of ads called Laptop Hunters. These new ads trace real people as they go on a hunt for a new laptop. For many people looking to buy a new computer today, it is likely that if they make purchase it will be a laptop. Laptop sales increased more than 20% last year.

The Laptop Hunters are not told they are taking part in an ad campaign by Microsoft. Instead, they think they are participating in market research. Each participant set their own budget for a laptop to meet their own unique needs. We then provide the participant with cash and sent them out to find and purchase a laptop – all in a single day. We followed them with a camera crew throughout the course of their hunt and recorded their experiences. Everything is completely unscripted. Once the participant finds and purchases their perfect laptop – we inform them out in the parking lot that it’s actually Microsoft and this was part of our Windows brand campaign. The participant can of course decline to be part of the ad series if they so wish.

In the ad making its debut today, we’re introduced to Lauren who is on the hunt for a new laptop under $1,000, a budget she set herself. She is out to find a laptop that has “speed”, a comfortable keyboard and a 17” screen. Here is Lauren’s hunt:


Laptop Hunters #1 - Lauren

Lauren’s hunt is a good example of real people finding Windows PCs a better fit for their whole lives with the right value.

We define the right value as simply benefits + cost. Windows PCs offer more “bang for the buck”. Competitors offer laptops that often cost quite a bit more, even though they have less powerful hardware, and can’t offer technologies such as Blu-ray, HDMI, eSATA, and 3G wireless broadband connectivity. When buying a laptop, after all, purchasing a laptop is an investment right?

The current state of the economy is forcing people to cut costs and save as much as they can, which means that people are looking for laptops with the most value at the lowest cost possible. According to NPD data as of February 2009, 74% of people looking at buying a new computer rated price as their most important purchasing factor.

Windows PCs have the benefits people want at the price point they like. They also offer choice and flexibility. If a person is a gamer, they can get a gaming PC for example.

In the coming weeks, you can expect to see more from Laptop Hunters as we follow real people on the hunt for a laptop.

Be sure to check out the Laptop Hunters website on Windows.com too!

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Comments

  1. Posted on: March 26, 2009 at 7:02PM  

    So what you're saying is, your product is now better because the economy sucks and not because you actually bothered to make a better product?

    Here is $10k, go buy a car within that budget ... so now a Kia is better than a BMW?

    What is sad is Windows 7 is actually a good product - but my mac is still better, the hardware is better and yes it costs more but it also lasts longer! much longer. So is it really more expensive?

  2. Posted on: March 26, 2009 at 7:18PM  

    craigw9292, I think what is important here is we're showing you a real customer's experience (and choice) in going out and looking to buy a new laptop.

  3. Posted on: March 26, 2009 at 8:11PM  

    @craigw9292: I don't think that's what the point of this ad is. I think the point is that Windows is on a wide range of laptops, so if you want some cheap or expensive, you've got a lot of choices. There are definitely thrifty people out there, that want a fine balance between cost and quality. In this case, she wanted something $1,000 or less.

    The one at the Apple store that came even close to that, had a rather small screen, while the HP one had a bigger screen for a smaller price. Obviously, she found this a better deal.

    Is a Kia better than a BMW? Maybe it is if you want something affordable, and good enough. 'Better' is someone's opinion, and people have different opinions on what exactly is better.

    Mac hardware is nice, but I've seen articles pointing out hardware flaws in computers, including Macs, so it's not always better and longer-lasting. I have a Sony Vaio, and I can just as well say they're a bit expensive upfront, but they are great quality and last a long time. Or you can have someone with a cheap computer say that too. I think you're too narrow-minded that not everybody is exactly like you.

  4. Posted on: March 26, 2009 at 8:21PM  

    "my mac is still better."  Very subjective comment.

    For the every day user that is checking their Yahoo mail, checking out the latest sale on Wal-Mart.com, and watching their Finding Nemo DVD, I really can't see where they get their ROI on the mac.

    Same as I wouldn't get ROI on the BMW for my 10 mile commute to work and puttering around town for groceries and to church on Sunday.  The cart pusher at the grocery store be so impressed, but I'll live with it.

  5. Posted on: March 26, 2009 at 8:58PM  

    It's a shame Vista is too bloated and inefficient for netbook computers.

  6. Posted on: March 27, 2009 at 12:26AM  

    Nice advert, there are certainly many great machines out there for under $1000, heck there are great Windows machines under $700, and it you use coupons/rebates and get to the big stores (BestBuy, Frys, Staples, OfficeDepot, OfficeMax) first thing on the weekend when the weekly deals are available you may get a great deal for under $600/500!

    I more exciting advert would be to see what laptop you could get for under $500 and do it on BlackFriday!

    That thought aside with so many Windows PCs from different manufacturers everyone can really afford a laptop these days. My brother in law recently bought a Vista based laptop from Dell for $800, the same spec in a Mac would have cost at least $1600-$2000.  Microsoft may have a monopoly in software, but it sure makes the hardware cheaper, which is clearly good for consumers.

    For me I am using my old custom built windows desktop, running Windows 7 beta, my PC is getting on in age now but Windows 7 is great for surfing and Office work on this machine.  However I know that when the beta runs out I am going to start looking for a laptop.  They're just so portable, and affordable, who wouldn't want a Laptop running the Windows 7, I do :-).

    Besides which my kids keep kicking me off my desktop to play PBSKids.org!

  7. Posted on: March 27, 2009 at 12:39AM  

    Hi Tommyinoz,

    It is true that Windows Vista was not optimized for running on netbook's, meaning that you might have to tweak your Vista configuration to make it run well on a netbook.

    However Windows 7 was clearly designed/optimized to work on netbooks, and based on the performance of Window 7 beta on my 5 year old desktop, I am sure it will run well on netbook's when it is eventually released.

  8. Posted on: March 27, 2009 at 3:07AM  

    I love this Adv :D

    AMAZING AMAZING AMAZING!!!!!

  9. Posted on: March 27, 2009 at 6:27AM  

    Interesting.

    I need a new laptop. Can I be part of this campaign? Seriously, my laptop died last month, and I'm trying to work a new one into the budget.

    I took a look at the MacBook, but with a base price of $999 for the basic model, plus tax and AppleCare, now we're over $1250. I can get an Acer netbook at Wal-mart for under $300. I know, Apple people will tell you that TCO on a Mac is better, but sometimes you have to look at initial cash more closely.

  10. Posted on: March 27, 2009 at 2:21PM  

    Of course Laura is a real person, but she also happens to be an actress. I think that is an important note that is missing here: she is an actress that was paid to do this.

    It's interesting that the "Windows" team is focusing on cost and hardware. Two things out of their hands. In a comparison with their competitors, you'd think they'd want to concentrate on highlighting the benefits of Windows 7 over other operating systems.

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