Submitting Feedback for the Windows Live Apps and Services

I get this question a lot from folks testing and using the Windows Live apps and services: How do I submit feedback?

There are several really good options users can use to submit feedback for Windows Live. I'm going to showcase those options here.

 

1. Windows Live - Send Feedback (feedback.live.com). Users can go to feedback.live.com and choose from the list of available Windows Live applications and services to leave feedback for. This site is open to *anyone*. Each team has a mechanism internally for taking in this feedback or suggestion as they continue their work. Once you click on a specific app or service - you will be directed to a feedback for to fill out.

2. Windows Live Product Team Blogs. Almost all the Windows Live apps and services have an official team blog you can visit to read the latest from their team about their product. This can also be a great place for leaving feedback. Many of these blogs allow for comments. You can leave feedback and suggestions through leaving a comment on their blog (all you need to do is log in with your Windows Live ID). How do you find all the team blogs? Simple. I have created a special page specifically for all the Microsoft Team Blogs that exist. You can see the list of Windows Live blogs here. The Windows Live Hotmail and Windows Live Mail teams even have a blog specifically set up for email support. You can also visit the new Windows Live Wire blog for all the Windows Live blogs as well.

These two options are available to anyone wanting to leave feedback on the Windows Live applications (such as Windows Live Messenger, Windows Live Mail, and Windows Live Writer) or the Windows Live web services (such as Windows Live SkyDrive, Windows Live Hotmail, and Windows Live Spaces).  

Please take note: in leaving feedback either through feedback.live.com or a specific Windows Live product blog - try to be constructive in the feedback you leave. Saying "this product sucks" is not constructive feedback. Instead - try explaining why you feel the product or service is not working for you and what you think they could do to make it better. This kind of feedback will help the Windows Live teams plan and ship changes, enhancements, and features that will be the product or service better for everyone. Not to sound cliché but - you can make a difference.

In writing about the Windows Live apps and services here - both Nick and I try to relay as much feedback via our comments as possible to the specific Windows Live teams as well.

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Comments

  1. prof.mohab
    Posted on: October 06, 2007 at 9:43PM  

    nice work

  2. windowsxp
    Posted on: October 07, 2007 at 5:26AM  

    Who wants to use Windows Vista when Mac OS X is much more secure and reliable than Vista? Also, Mac has a better look and no useless transparency which makes I can't make my work done.

    In this moment in using XP and haven't upgraded to Windows Media Player 11 and Internet Explorer 7 because it's crap.

    Who wants Vista look in a XP computer.

    To you all out there! Dump Vista, get XP, Linux or Mac and you will get more work done!

  3. sharp65
    Posted on: October 07, 2007 at 3:35PM  

    windowsxp, you obviously don't have a clue about anything. Why don't you go back to your macforums and moan there.

  4. Titan602
    Posted on: October 07, 2007 at 4:33PM  

    Indeed, anyway, I always submit feedback to windows live. :D I want them to do very well. It's a great website.

  5. windowsxp
    Posted on: October 08, 2007 at 9:41AM  

    Does anyone know how I can remove my account or change my username?

  6. windowsxp
    Posted on: October 08, 2007 at 9:45AM  

    If I'm trying to create a new account I get a error. The email address I type are already using.

  7. marshall
    Posted on: October 08, 2007 at 10:38AM  

    I would if I could....  I can't install the live apps because the installer won't run on x64 platforms!!!!!

  8. windowsxp
    Posted on: October 08, 2007 at 12:57PM  

    Hello?

  9. Brandon LeBlanc
    Microsoft
    Posted on: October 08, 2007 at 1:33PM  

    windowsxp, I can delete your account if you'd like. *Let me know*.

    Unfortunately there is no feature to change your username. You can also log in to your "windowsxp" account and change the email address to something else - this will allow you to then create another account.

    Sorry for the delay in responding.

    - Brandon

  10. danielsmi
    Posted on: October 08, 2007 at 11:18PM  

    I'd like to know how to leave feedback or submit a bug for Windows Vista itself.  Every once in a while I may have an issue that isn't detected by OCA or error reporting that I'd like MS to know about, how do I go about notifying them of errors in an already RTM'ed product?

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  1. Posted by: Techy News Blog » Submitting Feedback for the Windows Live Apps and Services on October 06, 2007 at 3:33PM

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