Microsoft Office Outlook Connector Beta Now Available

UPDATE: You can download the final released version of the Outlook Connector here or through Windows Live Essentials at download.live.com.

Today you can now download the beta of the next version of the Microsoft Office Outlook Connector.

Download: Microsoft Office Outlook Connector (Beta)

The Microsoft Office Outlook Connector is designed to let you access your Windows Live Hotmail account through Outlook 2003 or Outlook 2007. You will be able to download and install the Connector to sync up your email and contacts in Windows Live Hotmail for free. However, if you are a paid subscriber of MSN Premium, Office Live Essentials, or Office Live Premium you will get the added functionality of being able to sync up your calendar, tasks and notes from Outlook to Windows Live Hotmail.

I know many of you probably took note to the statement made on the download page of being able to "synchronize your Windows Live Calendar in Outlook". Windows Live Hotmail currently has a built in calendar service which is essentially your Windows Live Calendar. Your calendar from Outlook is published and viewable through this service in Windows Live Hotmail.

I pinged Jared Brown today who is a Program Manager on the Outlook Connector Team to discuss today's Beta release and the Outlook Connector in general. One of the benefits that Jared highlighted for me was that when the Outlook Connector is installed it does not alter any pre-existing email accounts already setup in Outlook. For example: if you are a user in a Microsoft Exchange environment and want to access your Hotmail account via Outlook, the Connector won't impact the use of being connected to a Microsoft Exchange Server. Both email accounts will work without causing issues.  "You'll essentially have two folders for each module, one will sync one won't (just like you'll have two email Inboxes etc.)," Jared explained.

I also asked Jared to talk a little bit about the backend technology that the Outlook Connector uses to sync up email and contacts. The Outlook Connector Beta uses DeltaSync - a brand new protocol for syncing up with web services (such as Hotmail) that is also used extensively in Windows Live Mail.  Previous versions of the Outlook Connector employed DAV to sync up email. However, this proved to be expensive and not quite efficient enough especially with Hotmail's extremely large user base. "DeltaSync was created to boost efficiency and finally let us create a version of the connector that we can release for free," Jared said. DeltaSync is one of my favorite backend technologies to come out of Microsoft to-date.

I installed the Outlook Connector Beta on my PC and it works as advertised. It quickly syncs together email from Windows Live Hotmail into Outlook 2007 (note that this beta also works with Outlook 2003 as well!) very nicely.

 It also syncs your Windows Live Contacts as well. When installed in Outlook - you will get a new Outlook Connector Toolbar that allows you to view your server status.

Your server status includes how much space you have left in Hotmail and any errors that may have occurred during sync. I am currently not a MSN Premium, Office Live Essentials or Office Live Premium subscriber so I get a red "x" next to calendar which fails to sync since I am not paying for a service that offers that added benefit. However email and contacts sync up great.  You can still use Outlook's calendar, it just won't sync to the Windows Live.

You are able to configure calendar sharing and add more accounts to use the Outlook Connector with. If you have multiple Hotmail accounts or Windows Live Custom Domains and Office Live accounts - they all can be configured into a single Outlook profile.  I configured up to 4 Hotmail accounts in one Outlook Profile. I saw no decrease in performance in Outlook 2007 either.

In Windows Vista, since Outlook 2007 utilizes the Windows Desktop Search indexer, any email that you sync up from Windows Live Hotmail in Outlook 2007 is easily searchable through Windows Vista's Start Menu.

Special thanks to Jared Brown for taking the time to talk with me today. Remember, this release of the Outlook Connector is a beta. If you have any issues, just go to "Send Feedback" under the Outlook Connector menu in Outlook (see above screenshot). Or leave a comment and I'll be sure to forward the feedback on to the team.


Comments

  1. Posted on: July 04, 2007 at 6:03PM  

    Golfer, you have the incorrect version of the Outlook Connector installed. You have the non-beta version which does not work correctly with new Windows Live Hotmail accounts.

    You should uninstall the Outlook Connector you currently have installed and install the Outlook Connector beta located at this URL:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=7aad7e6a-931e-438a-950c-5e9ea66322d4&displaylang=en

    The version number for the Outlook Connector beta should be 12.4518.1047.

    Installing this should fix all your problems.

    - Brandon

  2. Posted on: July 05, 2007 at 5:16PM  

    Are there any places to get support on the Beta or provide feedback?

    I have an MSN premium account and one of my machines only shows mail from last week.  Another machine correctly shows all mail up to today.  Deleting and recreating the account didn't fix the problem nor did downloading Outlook Connector again.

    Selecting the Contact Us link is amusing.  You can't get Chat support since the Beta doesn't have a PID.  Calling the number listed gets you the runaround between Outlook, MSN, and Outlook.  Give it a try :-).

    rossc

  3. Posted on: July 11, 2007 at 12:12PM  

    Brandon,

    Thanks for your help.  I have only just re-visited the site to see your response.  I have just downloaded and installed the BETA version which seems to be working.  Syncing the first time now.

    Thanks again.

    PS. Is it intended to work with Windows Live Mail in the future full release.

  4. Posted on: July 17, 2007 at 3:28PM  

    Hello Brandon,

    and thank you for the opportunity that this blog represent.

    I'm among those that, until yesterday, and since the OC Beta has been released, has been happily syncing all the Outlook elements with no problems.

    OC Beta is faster than OC (even if not fast as an ordinary HTTP session through WLM).

    I encountered some minor bugs on Categories and their Color (I use OL 2007 on Vista Enterprise EN), but I think is due to a Pocket MSN sync issue, involved in my quite fool chain synchronization.....

    I'm investigating on it, anyway.

    Well, coming back to my problem, after a month of proper work, I decided to remove all the flags from mail messages (flags made messages populate my "to-do" list voiding its proper use).

    This wide (and annoying) removing (more than 1000 items) caused a first set of OC errors, their explanation substantially is that sync sessions can't manage "too many elements" in one time.

    So, I tried to reinstall everything erasing registry voices under HKCU/..../Windows Messaging Subsystem/profiles.

    What I reached is the actual, depressive error:

    -----------------------

    Outlook Connector Version 12.0.4518.1047

    Account: stefania.castelli@hotmail.com

    Session timed out.  Automatically re-signed in at 17/07/2007 2.58.40                                                    

    Mail: Last successfully refreshed at 7.30.                                                                              

    Calendar: Last successfully refreshed at 7.30.                                                                          

    Contacts: Last successfully refreshed at 7.30.                                                                          

    Errors :

    Time: 17/07/2007 2.58.47

    Error in Mail

    There is an error synchronizing your mail account, please call Microsoft support to resolve this issue.

    Error: 3206.

    Time: 17/07/2007 3.28.48

    Error in Mail

    There is an error synchronizing your mail account, please call Microsoft support to resolve this issue.

    Error: 3206.

    Time: 17/07/2007 3.58.57

    Error in Mail

    There is an error synchronizing your mail account, please call Microsoft support to resolve this issue.

    Error: 3206.

    -------------------------

    I contacted the Live Hotmail Plus support, and after some unuseful mail exchanges, they suggest me to ask to the following link for an help (https://support.microsoft.com/common/survey.aspx?scid=sw;en;1214&showpage=1).

    Nevertheless, this is a generic feedback form, I diligently filled.... but it doesn't seem technical and specific.

    Their answer is meaningful about this:

    -------------------------

    Hello Stefania,

    Thank you for contacting Microsoft Online Customer Service.

    I understand that you are receiving error message synchronizing with Live Hotmail Plus.

    From the information you have provided in your message, I found that you are located in Italy. So, your best resource for support is the Microsoft Italy Subsidiary.

    There are significant programming differences between North America and localized versions of software. So. you may contact the Microsoft subsidiary in Italy at:

    Centro Direzionale San Felice

    Palazzo A

    Via Rivoltana, 13

    20090 Segrate (MI)

    ITALY

    Phone: +39 02 70 398 398

    Fax: 39 02 70 392 020

    Microsoft Customer Care Center:

    +39 02 70 398 398

    or you may visit the following website:

    http://www.microsoft.com/worldwide/phone/contact.aspx?country=Italy

    Stefania, I hope your issue is resolved at the earliest. If you have additional questions or concerns, please write back to us.

    Thank you for using Microsoft products and services.

    Srinivas

    Microsoft Online Customer Service Representative

    ---------------------

    I even contacted the Office Live Support Team, with which I have a solid relationship and that I love because they're fast, reliable and supportive.

    But Live Hotmail is not a product managed by them (even if I know if they'd wish......I collected dozens of mails with them in order to solve sync problems between Office Live Essential Trial domains accounts and OC or OC Beta..... servers are the same....).

    So, as happened to other customers I read about here, they sent me to the generic MS Product support pages.

    There you're asked to provide a Product ID, in order to proceed with your requests.

    Unfortunately OC Beta doesn't own a PID, so even that chance is voided.

    Finally.

    I'm a terrible fan of OC. According to me is the "Exchange Light" of the future.

    But I'm not able to find a support team to refer to.

    So, Brandon, If you please have a suggestion to solve this problem or where to address it,  please write a line on this blog or send a mail to this hard headed tester at stefania.castelli@hotmail.com.

    Thanks a lot in advance

    All the Best

  5. Posted on: July 19, 2007 at 11:26PM  

    Hello everyone and Hello Brandon,

    It's five 'o clock in the morning here, not so far from Venice (Italy).

    My OC Beta started unaspectedly to (testually): "Downloading Full Items in Inbox: (44 of 3249)".

    For days and days error 3206 persecuted my quiet use of Outlook....

    My last action, I don't know if this is the real source of this miracle but sure the most probable (having mailed unsuccesfully any kind of Customer Care at MS), has been to call for an help here:

    https://support.microsoft.com/common/survey.aspx?scid=sw;en;1214&showpage=1

    I explained to them everything reporting the OC Beta logs and selecting "Other" as software involved in my request.

    My Request Subject: Outlook Connector Nightmare ;-)

    Ciao

    Stefania

  6. Posted on: July 31, 2007 at 2:34AM  

    Hello Brandon.

    I have Office 2003 and I downloaded the latest beta. I own Hotmail Live free account still I get the same problem Golfer had:

    Storage quota is not available!

    Mail: Connecting

    Calendar: Connecting

    Contact: Connecting

    The detailed report says:

    Outlook Connector Version 1.8.3501.0

    Account: xxx@hotmail.co.uk

    Signed in successfully at 04/07/2007 21:14:43

    I contacted both Hotmail Live support and Office support yet all they did is referring me from to the other over and over...

    May you assist?

    Thanks.

  7. Posted on: July 31, 2007 at 3:29AM  

    Drazick,

    Please try installing the Outlook Connector beta located here:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=7aad7e6a-931e-438a-950c-5e9ea66322d4&DisplayLang=en

    You may have the old Outlook Connector installed.

    Let me know how it works.

    - Brandon

  8. Posted on: July 31, 2007 at 3:55PM  

    Brandon, that's exactly the version I have.

    Yet I get the same problem.

    No one tried to help me.

    Thanks.

  9. Posted on: July 31, 2007 at 4:00PM  

    Looking into the issue now. Let me get back to you.

    - Brandon

  10. Posted on: July 31, 2007 at 4:37PM  

    Drazick, the correct version number for the Outlook Connector beta is not version 1.8 - the latest version is 12.4518.1047. If you have a Outlook Connector version of 1.8 that means you have the old connector. I suggest uninstalling it and installing the beta via the link I gave you above.

    Thanks,

    Brandon

Trackbacks

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    From the Windows Vista blog this morning, news that the Outlook Connector is back in beta form. The Microsoft

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    Don't you love the way the title of a product described what it is? While this product does what

  3. Posted by: The Windows Experience Blog on August 15, 2007 at 4:20AM

    Today, the Microsoft Office Outlook Team has made the new version of the Microsoft Outlook Connector