Guidance on Windows Deployments for Business Customers

Hi, I’m Gavriella; welcome to the new Windows for your Business Blog.

Let me introduce myself: I’m a member of the Windows Product Management team and have been at Microsoft for 13 years. For the last two and a half, I’ve been focused on product management for MDOP (Microsoft Desktop Optimization Pack). In my new role as Senior Director, I’m leading Product Management for Windows Client, including the Windows OS, the MDOP products, and the client virtualization strategy for our commercial customers. For us that means all customers from small businesses through large enterprises. My team and I are focused on helping optimize the desktop experience for our business customers - we focus on enabling end-user productivity and reducing desktop administration overhead.

Moving forward, the Windows for Your Business Blog will focus on Windows for our commercial customers, and today I want to specifically talk about what we’re doing to help those customers with their deployments and reducing IT costs.

With the current state of the economy, I understand that many companies are scrutinizing IT budgets and doing some “belt-tightening.” The customers I have spoken to most recently are also looking for technology that will lead to greater efficiency and cost savings to help them shift costs out of the organization, as well as align with business needs. I think customers are recognizing that this economic downturn is not a short term penny-pinching exercise. Instead, we’re all looking for strategies to weather this economic storm. In order to do this, we will need to make fundamental changes that reduce operating margins for the long term.

I also know that the reality of customers’ deployment projects will typically take them 12-18 months of planning and testing before operating system deployments can begin. Application testing and migration readiness typically takes a significant portion of this time. It also takes time for companies to standardize hardware, certify operating system images, select deployment tools and methods, as well as train end-users and IT for the new operating system.

With this demand on time, plus the strains from today’s economy, our customers are under a lot of pressure.

As a first step, we recommend our customers assess their environment to be in a better position to decide what OS they need to deploy:

1. Take an inventory of how many applications you manage in your current enterprise environment – here is guidance that can help.

2. Talk to your application vendors to find out how long they intend to provide support for their application running in Windows XP and when they plan to support their application running in Windows 7.

3. This will help you assess the maximum length of time that you have to move from Windows XP to Windows 7.

  • Then you should assess the level of application compatibility that your applications have with Windows 7 (we recommend you test your applications against Windows Vista as there will be a high degree of compatibility between Windows 7 and Windows Vista) – this will help you assess how many of your applications will need to be upgraded, remediated or replaced in order to work in your new operating environment.
  • If you test your applications against the Windows 7 Beta, we recommend that for the mainstream OS deployment, you later test applications against the RTM (Release-to-Manufacturing) release.
  • Here is guidance and documentation on performing your application compatibility testing: http://technet.microsoft.com/en-us/library/cc507853.aspx.

4. Then you should assess the hardware compatibility in your environment (and what it will be in the 12-18 months that it might take for you to complete the deployment of the new OS).

5. Additionally, here are other useful steps to consider as you are assessing for OS deployment: http://technet.microsoft.com/en-us/library/cc749165.aspx.

Having this information about your environment will help you identify any blocking issues that you need to address in your OS migration and what your timelines might look like in reality.

We recommend you use what you are running today to make the right decision for your business.

  • If you are running Windows 2000 in your environment: Migrate your Windows 2000 PCs to Windows Vista as soon as possible. Extended support for Windows 2000 ends Q2 2010, and as an commerical customer, you may soon find your business’s critical applications are unsupported.
  • If you are in the process of planning or deploying Windows Vista: Continue your Windows Vista SP1 deployment. If you’re really in the early stages or just starting on Windows Vista, plan to test and deploy Windows Vista SP2 (on target to RTM Q2 2009). Moving onto Windows Vista now will allow for an easier transition to Windows 7 in the future due to the high degree of compatibility.
  • If you are on Windows XP now and are undecided about which OS to move to: Make sure you taken into consideration the risk of skipping Windows Vista, which I am discussing below. And know that deploying Windows Vista now will make the future transition to Windows 7 easier.
  • If you are on Windows XP now and are waiting for Windows 7: Make sure you take into consideration the risks of skipping Windows Vista, and plan on starting an early evaluation of Windows 7 for your company using the beta that’s available now. Testing and remediating applications on Windows Vista will ease your Windows 7 deployment due to the high degree of compatibility.

We know some of our customers are considering waiting for Windows 7 instead of deploying Windows Vista today. We want these customers to understand the following considerations, so they are not surprised later on:

  • You may find your company in situations where applications are no longer supported on Windows XP and not yet supported on Windows 7.
  • You will want to take time to evaluate Windows 7 just as you evaluate any new operating system for your environment prior to deployment (see deployment realities above). As Windows 7 is planned to be released in about 3 years after Windows Vista, the total period that many customers will likely be waiting prior to deploying Windows 7 in their environment will likely be in the range of 5 years after Windows Vista release.

Regardless of which OS you plan to deploy or are running today, consider deploying the Microsoft Desktop Optimization Pack (MDOP) which is part of the Windows Optimized Desktop, so that you can implement cost saving best practices. The Windows Optimized Desktop is the combination of the Microsoft Desktop Optimization Pack (MDOP) and the Windows OS (Windows Vista Enterprise or Windows 7 Enterprise). MDOP offers Software Assurance customers advanced tools to provide immediate ROI through software asset management, help desk management, application management and group policy management.

We expect deployment and application migration from Windows XP to Windows 7 to be similar in effort to going from Windows XP to Windows Vista. As I mentioned above, there is a great deal of compatibility between both Windows Vista and Windows 7, as we are not introducing any major architectural changes. Our customers who focus efforts in getting their applications to work on Windows Vista will ease future migration to Windows 7 and help accelerate their Windows 7 deployment.

Customers who are in the process of deploying Windows Vista or who are considering a deployment to Windows Vista will find their investment in the deployment not only pays off in the value they’ll receive today, but will also put them in a much better place to take advantage of the benefits of Windows 7 moving forward.

We hope this guidance will help you, our business customers, make informed decisions on your Windows deployment plans going forward.

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Comments

  1. Posted on: February 11, 2009 at 5:14PM  

    welcome Gavriella Schuste

    and thank's for Info.

  2. Posted on: February 11, 2009 at 6:15PM  

    Welcome  , Windows Team Blog Family , Gavriella...

    See You...

  3. Posted on: February 11, 2009 at 11:38PM  

    <i>"You may find your company in situations where applications are no longer supported on Windows XP and not yet supported on Windows 7."</i>

    There are very few applications, aside from games, which are ONLY supported on Windows Vista. Additionally, given how similar Windows Vista is to Windows 7, if something doesn't work on Windows 7, chances are it won't work in Windows Vista.

    <i>"You will want to take time to evaluate Windows 7 just as you evaluate any new operating system for your environment prior to deployment (see deployment realities above). As Windows 7 is planned to be released in about 3 years after Windows Vista, the total period that many customers will likely be waiting prior to deploying Windows 7 in their environment will likely be in the range of 5 years after Windows Vista release."</i>

    If an organization has not yet done so, it would take about the same time to fully evaluate Windows 7 as it would to evaluate Vista, no?

    Since migration from Windows XP to Windows 7 is similar in effort to going from Windows XP to Windows Vista, why bother "accelerating" Windows 7 deployment by making a pit stop in Vista? It's more work overall.

    Additionally, it's going to cost more to deploy Vista and then deploy Windows 7 than it will to simply deploy Windows 7 in the first place.

  4. Posted on: February 12, 2009 at 1:40AM  

    Yeah but does Microsoft care about the en.wikipedia.org/.../Features_removed_from_Windows_Vista and en.wikipedia.org/.../Features_removed_from_Windows_7 Our apps and our customers depend on a lot of these features, and we see no reason to "upgrade" a get a loss of functionality. What about the lost productivity due to these removals?

    Also, it's understandable for Microsoft to say "Upgrade to Vista" from November 2006 till the PDC in October 2008. Now it's behaving as if customers are so foolish that they can't see through Microsoft wanting them to upgrade twice and pay double the price, and deliberately not giving even a rough idea of when Windows 7 will RTM (at least in which quarter).

  5. Posted on: February 13, 2009 at 7:09PM  

    Great to see you joining the conversation! See my response on my blog, but especially this:

    I'd like to know that since I'm deploying Vista now, I'll be able to do an IN PLACE UPGRADE to Windows 7 on those Vista PC's, and it will be a comparable experience to deploying a service pack upgrade. (Sure, it'll be bigger and the install process will likely take longer - but I don't want it to have to be any more complex than that.)

    I don't want to have to put my users through another round of USMT, app reinstallation, etc. They have more important things to do!

    We know Microsoft is working on an in-place upgrade program for OEM retail customers. I hope Microsoft is doing the same for Enterprise customers.

  6. Posted on: February 13, 2009 at 9:04PM  

    Ballmer says it's ok for my office to skip Vista, so my office is skipping Vista.  That plus the fact that I tried it on a few machines,  and it made my life miserable.  7 rocks though,  and will make Vista go the way of the dodo very quickly.  I just hate to see you guys give Vista any lip service at all.  I liked it better when you basically ignored it for several months.  It failed, give it up.

  7. Posted on: February 15, 2009 at 12:24PM  

    This is hands down the worst advice ever for Windows management. The author clearly does not have a grasp on how an efficient, cost-effective IT infrastructure operates.

    Frem is right. Deploying Vista now does nothing to mitigate the upgrade challenges for Win7. Either way you're spending time, money, and frustrating end users with downtime and fluctuating features. You're just wasting more if you choose Vista.

    Further, it's an inherent terrible strategy to use Vista as a transition phase for one simple reason: hardware requirements. Vista's memory and CPU usage is horrible compared to XP and Win7. There's no way I'm going to upgrade my 300 users to brand new Core 2 duo machines with 4gb of RAM and 3-D video just to install an operating system (Vista) that will soon be replaced by an operating system (Win7) that's perfectly content to run on our P4/1gb systems the way they are.

    I'm looking forward to deploying Windows 7. Yes, it will be a nightmare to field 300 phone calls from end users who don't realize the start menu is now an orb and can't handle that kind of usability change. But, the improved security, threading model, and new hardware support will open up a lot of doors for us.

    There's just no way we're going to be suckered into buying Vista.

  8. Posted on: February 15, 2009 at 4:22PM  

    I'm shocked by this advice and I'm wondering if this advice is completely honest and not just an attempt to boost Vista sales.  Upgrading Windows machines is a big job and with the advent of Vista it has become a nightmare.  We evaluated Vista in our office and found it to be unworkable without major changes to software.  The amount of resources Vista uses was an issue as we would have to upgrade memory and hardware in our office machines just to get to the performance level we have right now with Windows XP.  We just want an OS that runs our software reliably, quickly and is easy to administer.  We will skip Vista.

    PS.  As a result of the many issues with Vista and our concern with the future direction of Windows, we have started evaluating Linux as a replacement desktop OS.  It has a lot of attractive features, such as speed, reliability, easier to manage and roll out  software, easier to backup all files (no special backups for registry, etc), unified file system, less resource hungry, modularised design, doesn't radically change over time (it evolves), more secure,  doesn't need to reboot after an update.  However the biggest nightmare with Linux is the fact we are using Windows software and its hard to change.  

  9. Posted on: February 16, 2009 at 6:16PM  

    You know, I would expect better than this after nearly 20 years of supporting Windows on the desktop. If Microsoft does not want to support W2K or XP, just say so. I wouldn't engage my customers in another round of upgrade treadmill like we had in the 90s. The fact that there are enough W2K/XP installations to support probably says a lot about how businesses matured at some point and realized that they got a better value from keeping their systems life-cycle long and steady. As for application compatibility, that should no longer be a desktop issue at all. That stuff should be centrally served up to thin clients that come in enough flavors to run on whatever is on my notebook, Windows, Mac or Linux. Or Symbian, for that matter. We don't need a mainframe application server on our lap, it's a waste of resources. Time to think outside the desktop.

  10. Posted on: February 20, 2009 at 10:38AM  

    Nice article, but I just had to work on a Vista laptop brought into my office by a consultant.  I've decided that I would rather stick needles in my eyes than let that OS into my office.

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    Guidance on Windows Deployments for Business Customers — Hi, I'm Gavriella; welcome to the new Windows

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  28. Posted by: TechNet Flash Feed on February 12, 2009 at 11:44AM

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  30. Posted by: Ken Hardin on February 12, 2009 at 2:04PM

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